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Our Online Privacy Policy

 
Your privacy is our priority. As our online guest, we value the information you provide to us and want you to be confident we take necessary steps to

Your Information
We may store any information you enter on our website or give to our website in any other way. This includes, but is not limited to, when you make a purchase, create an account, register with us for special feature access such as wish lists, send us an email, apply for credit, call us, or enter any sweepstakes or contests. This information may include:
• Your name.
• Your mailing address.
• Your e-mail address.
• Your phone number.
• Your credit card number.

It may also include any other personal or preference information you provide to us.

We will never request your password, user name, credit card information or other personal information through email. This practice, called "phishing",  is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond.

Your Preferences
We also save information based on your interaction with our website. This allows us to process your inquiries more efficiently, and ultimately, to give you an excellent level of customer service. This information includes, but is not limited to, your Internet service provider’s address, the name of the referring web page, as well as your navigation and activity on our site. By tracking this type of information, we can continually modify our content and product displays to enhance your experience as our Internet guest.
In order to serve you better, we may at times contract with other companies to help us process information. For instance, their assistance can help us better fulfill customer orders, manage and enhance customer data, and comply with postal regulations. For your security, these companies are bound by our non-disclosure agreements or contractual arrangements to provide privacy protection for your information.

What are "Cookies" and how do we use them?
Like many other websites, we use “cookies” to obtain information when your web browser accesses our website. "Cookies" are small amounts of data that are stored on your computer and find their way to your browser via a Web server. They flag information about your activity on our Web site. This information helps us improve our site and make it friendlier and easier to use. We are then able “recognize” you and personalize your experience with our site. You may “turn off” cookies by following steps outlined in the “Help” portion of the toolbar on most browsers; however, cookies allow you to take full advantage of some of our website's best features, so we recommend that you leave them turned on.

We may also contract with third-party service providers to place our advertising messages on this and other websites across the Internet. These providers may collect anonymous information about your visits to our website and your interaction with our products. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, postal address, email address or any other personal information about the user.


Information from Other Sources
We may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.


Shared Information
We share information we collect at our website within the Sleep City retail chain. Our locally owned stores may use this information to offer you products and services that may be of interest to you. We currently DO NOT share your information with any other outside companies or organizations that would target you with offers or promotions that are not directly related to Sleep City retail stores or www.sleepcity.com

We may, however, share information with companies that provide support services to us (such as printers, mailing houses or web hosts) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Protection of Our Website and Others
We may disclose information you provide to our website when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our website, our users or others.

Emails
You may receive emails from us if you provide us your email address. You may choose to stop receiving emails by “opting out” of our list. You may; however, still receive select e-mails from us if you have requested them through one of our site services. You can discontinue these e-mails by canceling your subscription to these services.