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100 Night Guarantees

• Customer must sleep on their new mattress for at least 30 days before an exchange can be processed
• One comfort exchange offered per purchase. In-Store Purchases Only
• Sleep City highly recommends that you take advantage of our Red Carpet Delivery Service to deliver your new mattress and pick up the exchange. This will ensure that your exchanged mattress remains in a sanitary and stain-free condition, which is required for return.
• All factory tags and labels must be kept intact for refund or exchange.
• Mattress must remain free of bodily fluids, stains, rips, tears and noxious odors such as cigarette smoke. To protect your bed and your 100 Night Love Your Bed Guarantee, we recommend purchasing our mattress protector that is guaranteed to protect against staining for 10 years.
• Mattress must be supported by a matching or factory approved foundation and frame.
• An exchange fee of $99 will be assessed to all comfort exchanges. This fee includes delivery or pick up services, handling and repackaging.
• Exclusions include pillows, sheets, mattress protectors and all clearance products; such as floor models, discontinued, damaged or closeout items. These items are sold "as is".
• Adjustable bases are non-returnable

• Price comparisons for products sold on Internet auction sites (i.e eBay, Craigslist) are excluded.
• Low Price Guarantee does not apply to "as is", clearance, floor models, vendor rollbacks/rebates, special purchase, promotional items, door busters or discontinued merchandise.